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xSuit EU Help Center

Contact Us. We reply to all email inquiries within 24 hours. We are also available on Chat or Call.

xSuit Europe Help Center

Unboxing your xSuit

Quick Start Guide

Where are your products made?

What is the material/fabric made of?

What kind of nanotechnology are you using?

Is the nanotechnology safe?

How long does the nanotechnology last?

How long does the liquid repellency last?

Products

Why I didn't received my order confirmation email?

When can I expect to receive my order?

What are your payment options?

Do you have interest-free payment plans?

Can I modify or cancel my order after it's been placed?

Do I have to pay taxes and duties for orders within European Union?

Do I have to pay taxes and duties for orders outside European Union?

A product I just purchased is now marked at a lower price, can I get a price adjustment?

Orders & Cancellations

Where do you ship?

How much is the shipping?

Do you offer express shipping?

What is your shipping policy?

Can I change my shipping address?

How long does shipping take?

How long does delivery take?

Where can I track my package after shipping?

An item is missing in my package, what should I do?

I received a defective item, what should I do?

My package arrived damaged, what should I do?

Do you cover taxes/customs fees?

Shipping & Deliveries

How to make a return?

What is our return policy?

When will I received my exchange or refund?

Returns & Exchanges

Do your products have a warranty?

How does the warranty process work?

Warranty

How to choose my size?

What size should I order?

Do you have Short or Long sizes?

Can I tailor/alter my product?

Sizing

What are the care and maintenance instructions?

How should I wash my xSuit?

How do I wash my product?

What should I do if my xSuit gets wrinkled?

Is the xSuit machine washable?

Care & Maintenance

When are you restocking?

Stock

I placed an order and forgot to use my coupon code

How do gift cards and discount codes work?

Discounts & Gift Cards

Getting started with xSuit is fairly straightforward, but there are a few things you should be aware of.

Questions related to our products and their features.

Payments, order confirmation, out of stock and cancelling your order.

Information about shipping, deliveries, and cost.

Returns & exchanges policies, and how to return your goods.

Our warranty policy and how to make a claim.

How to size yourself and other information about our fit.

High Tech. Low Maintenance. All you need to know.

Informations about stock and availability.

Codes not working or discounts inquiries.

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