If you forgot to apply your discount code, just send a quick message to our support team and we’ll do our best to help you out.

If you forgot to apply your discount code, just send a quick message to our support team and we&#x2019;ll do our best to help you out.

I placed an order and forgot to use my coupon code

Gift cards and discount codes can be entered during checkout.
Only one discount code can be used per order. Discount codes expire after the promotion has ended, and cannot be used more than once.

Gift cards and discount codes can be entered during checkout (tap &#x2018;Show order summary&#x2019; on mobile).Only one discount code can be used per order. Discount codes expire after the promotion has ended (usually 1-2 weeks), and cannot be used more than once.Discount codes do not work with discounted product bundles since there is already a discount being applied, but gift cards can still be used.If you have already used a coupon code in the past, you will likely not be able to use it again for a second purchase.

How do gift cards and discount codes work?

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xSuit EU Help Center

Codes not working or discounts inquiries.

Discounts & Gift Cards

Quick Start Guide

Where are your products made?

What is the material/fabric made of?

What kind of nanotechnology are you using?

Is the nanotechnology safe?

How long does the nanotechnology last?

How long does the liquid repellency last?

Products

Why I didn't received my order confirmation email?

When can I expect to receive my order?

What are your payment options?

Do you have interest-free payment plans?

Can I modify or cancel my order after it's been placed?

Do I have to pay taxes and duties for orders within European Union?

Do I have to pay taxes and duties for orders outside European Union?

A product I just purchased is now marked at a lower price, can I get a price adjustment?

Orders & Cancellations

Where do you ship?

How much is the shipping?

Do you offer express shipping?

What is your shipping policy?

Can I change my shipping address?

How long does shipping take?

How long does delivery take?

Where can I track my package after shipping?

An item is missing in my package, what should I do?

I received a defective item, what should I do?

My package arrived damaged, what should I do?

Do you cover taxes/customs fees?

Shipping & Deliveries

How to make a return?

What is our return policy?

When will I received my exchange or refund?

Returns & Exchanges

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How does the warranty process work?

Warranty

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What size should I order?

Do you have Short or Long sizes?

Can I tailor/alter my product?

Sizing

What are the care and maintenance instructions?

How should I wash my xSuit?

How do I wash my product?

What should I do if my xSuit gets wrinkled?

Is the xSuit machine washable?

Care & Maintenance

When are you restocking?

Stock