What is your shipping policy?Updated a year ago

We offer priority shipping for all our products. Orders are shipped out within 1-2 business days. Shipping usually takes 2-5 business days to be delivered.

Except in special cases or unavailability of one or more products, the products ordered will be delivered in one go.

Once the order has been confirmed, the address indicated by the customer cannot be changed. The liability of the carrier or XSUIT EUROPE cannot be sought in the event of an impossibility of delivery due to an imprecision in the delivery address (it being specified that the designation of PO boxes is prohibited).

The package is delivered to the recipient's letterbox or against signature if its weight is greater than 5kg. If the recipient's mailbox cannot contain the package, a calling card is left there. It indicates the coordinates of the place where the customer can collect the package. The customer has 15 consecutive days to collect it. Beyond this period, the package will be returned.