Chat live with us using the bubble in the right corner. We will get back to you instantly.

Send us an email, whatever your request. We will get back to you as soon as possible.

Call us, whatever your question. We would be delighted to help you.

Back to store

xSuit EU Help Center

Due to the high demand for our products, some items run out of stock faster than we anticipated.&#xA0;You can contact us at&#xA0;<a href="mailto:contact@xsuit.eu" style="color: rgb(0, 0, 0);">contact@xsuit.eu</a>&#xA0;to know more about our restocking schedule. You can also subscribe to our newsletter and you&#xA0;will be the first to know when we&apos;re back in stock.First come first serve.

Due to the high demand for our products, some items run out of stock faster than we anticipated. 

Visit the product you are looking to and hit the "notify me" button when trying to add-to-cart. You'll be added to our backorder list and will be

When are you restocking?

Stock

Quick Start Guide

Where are your products made?

What is the material/fabric made of?

What kind of nanotechnology are you using?

Is the nanotechnology safe?

How long does the nanotechnology last?

How long does the liquid repellency last?

Products

Why I didn't received my order confirmation email?

When can I expect to receive my order?

What are your payment options?

Do you have interest-free payment plans?

Can I modify or cancel my order after it's been placed?

Do I have to pay taxes and duties for orders within European Union?

Do I have to pay taxes and duties for orders outside European Union?

A product I just purchased is now marked at a lower price, can I get a price adjustment?

Orders & Cancellations

Where do you ship?

How much is the shipping?

Do you offer express shipping?

What is your shipping policy?

Can I change my shipping address?

How long does shipping take?

How long does delivery take?

Where can I track my package after shipping?

An item is missing in my package, what should I do?

I received a defective item, what should I do?

My package arrived damaged, what should I do?

Do you cover taxes/customs fees?

Shipping & Deliveries

How to make a return?

What is our return policy?

When will I received my exchange or refund?

Returns & Exchanges

Do your products have a warranty?

How does the warranty process work?

Warranty

How to choose my size?

What size should I order?

Do you have Short or Long sizes?

Can I tailor/alter my product?

Sizing

What are the care and maintenance instructions?

How should I wash my xSuit?

How do I wash my product?

What should I do if my xSuit gets wrinkled?

Is the xSuit machine washable?

Care & Maintenance

I placed an order and forgot to use my coupon code

How do gift cards and discount codes work?

Discounts & Gift Cards

When are you restocking?Updated a year ago